Customer support-Voice process

Dear Candidates,

We are hiring for Customer Support-Voice process.

Dealing with customers through voice communication

Providing customer support via phone calls for international customers, in multiple languages

Troubleshooting customer queries and requests

Managing customer expectations and ensuring customer satisfaction

Documenting customer interactions for review and follow-up

Utilizing computing and technical expertise to respond to customer inquiries

Handling all the customer service-related issues such as greeting, placing a call, handling an inquiry and following up with the customer

Ensuring that communication between human and machine is clear and efficient

Having good written communication skill

Requirements

Fresher and Experience

Any Graduate/ Undergraduate

Location -Bangalore

Salary -As per Industry

Immediate Joiner to 1Month max

Languages-English and Any reginal Language