We are looking for a skilled Customer Service Representative to join our team. The ideal candidate should have 0-4 years of experience in the job market context of India and should be able to provide exceptional customer service to our clients.
Responsibilities
Answer customer inquiries via phone, email, and chat
Resolve customer complaints and escalate issues as necessary
Provide product and service information to customers
Process orders, forms, and applications
Identify and escalate priority issues
Maintain customer databases
Maintain a positive and professional attitude towards customers at all times
Skills and Qualifications
0-4 years of experience in customer service or related field
Excellent communication skills, both written and verbal
Strong problem-solving skills
Ability to work in a fast-paced environment
Strong attention to detail
Ability to multitask and prioritize tasks effectively
Proficient in Microsoft Office Suite and CRM software
Strong customer service orientation
Ability to work in a team environment
Any more information call / WhatsApp -: HR Pravin _9783513202
