Handle inbound/outbound customer queries related to products and services.- Provide excellent customer service through phone, email, or chat.
Resolve customer complaints and issues in a timely and professional manner.
- Collaborate with internal teams to address complex problems.
Maintain customer satisfaction by ensuring timely follow-ups.- Document interactions and track customer details in the CRM system.
Meet performance targets such as customer satisfaction, response time, and call handling metrics.
- Minimum 6 months of experience
Job Type: Full-time
Pay: 40,
- 00 - 45,000.00 per month
Schedule: - Rotational shift
Education:
Experience:
- total work: 1 year (Required)
International Customer service: 1 year (Required)
Language: English (Required)
Work Location: In person
