TRAVEL COUNSEL / TRAVEL CONSULTANT - AUSTRALIAN MNC
SHOULD BE GRADUATE WITH 3 PLUS EXP IN INTERNATIONAL TRAVEL INDUSTRY.
Must be proficient in GDS & Knowledge of International Fares.
Must know how to use NDC.
AMADEUS SOFTWARE WORKING KNOWLEDGE
Must be computer literate, familiarity with Microsoft Office or Google Docs
Should be familiar with any CRM.
Must have good communication skills and Customer Service skills.
IATA Qualification or Equivalent along with Industry Experience.
Would Be Responsible For
Determine clients requirement for travel and advise itineraries based on best routes and cost.
Confirmation of reservations using GDS.
Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.
Interpret fare rules and advise fare rules and conditions to clients.
Collects payments, relevant documentation, tickets for travel.
Advise schedule changes to clients in timely manner.
Follow internal workflows using CRM and mid-office applications.
