Position: Telesales Team Lead / Manager / Supervisor
Location:Gota, Ahmedabad
Compensation: 3,00,000/- to 5,40,000/- per annum(commensurate with experience)
Vacancy: 1
Company:Reneev Developers
Website:www.reneevdevelopers.com
About Us
At Reneev Developers, we redefine urban living by creating aspirational residential spaces. With a focus on quality, sustainability, and modern lifestyles, we deliver homes that inspire trust and satisfaction.
Key Responsibilities
1. Lead Management and Conversion
- Manage inbound and outbound calls to engage prospective clients, introducing them to Reneev Developers residential offerings.
- Follow up with leads generated through marketing campaigns, referrals, and digital platforms, ensuring timely and effective communication.
- Understand client needs, provide detailed information about projects, and offer tailored solutions to convert inquiries into qualified leads.
2. CRM Management and Data Analysis
- Utilize CRM tools to track, manage, and update leads, ensuring accurate documentation of client interactions.
- Analyze CRM reports to monitor lead progress, identify trends, and implement strategies to improve conversion rates.
- Regularly review CRM data to ensure effective pipeline management and prioritize high-potential leads.
3. Sales Strategy and Target Achievement
- Develop and execute tele sales strategies to achieve monthly and quarterly targets.
- Collaborate with the field sales team to coordinate lead handovers and ensure seamless client transitions.
- Identify and resolve client concerns during the sales process to enhance conversion rates.
4. Campaign Communication and Engagement
- Partner with the marketing team to manage WhatsApp campaigns and respond promptly to client queries.
- Coordinate with marketing and sales teams to ensure alignment between campaigns and tele sales objectives.
- Maintain a professional and customer-centric tone in all communications to foster trust and credibility.
5. Client Relationship Management
- Build and nurture strong relationships with prospective clients to ensure satisfaction and improve referral rates.
- Provide personalized assistance to clients, addressing their queries and concerns efficiently.
- Conduct regular follow-ups to keep clients engaged and informed about project updates.
6. Reporting and Performance Monitoring
- Prepare and present regular performance reports, highlighting key metrics such as lead conversion, call quality, and sales outcomes.
- Monitor tele sales team performance and suggest improvements to achieve higher productivity and efficiency.
7. Team Leadership and Process Optimization
- Train and mentor junior tele sales executives, ensuring they align with Reneev Developers sales philosophy and standards.
- Identify process bottlenecks and recommend technology-driven solutions to streamline operations and improve results.
- Ensure compliance with company policies and maintain consistency in communication standards.
Key Qualifications
- Experience:3 to 5 years in tele sales or customer engagement, preferably in the real estate sector.
- Communication Skills:Excellent verbal and written communication abilities with a client-focused approach.
- CRM Proficiency:Strong understanding of CRM tools for lead tracking, reporting, and pipeline management.
- Sales Acumen:Demonstrated ability to meet and exceed sales targets through effective lead engagement and conversion.
- Leadership:Experience in mentoring and guiding a tele sales team to achieve organizational goals.
- Customer Focus:Ability to understand client needs and provide personalized, solution-driven recommendations.
- Analytical Skills:Competence in analyzing CRM data and sales performance reports to refine strategies.
- Technology Savvy:Familiarity with digital communication tools like WhatsApp campaigns and automated sales processes.
Why Join Us
Be part of a dynamic, growth-driven team at one of Ahmedabad's leading real estate firms.
Work in a supportive environment with opportunities for skill enhancement and career growth.
Enjoy competitive compensation and be part of projects that redefine urban living.
How to Apply
If you're ready to make a difference in the real estate world, send your resume to[Confidential Information] or WhatsAppon (+91) 9909903081 with the subject line: Application for Tele Sales Manager.
Join Reneev Developers in redefining the future of urban living!
