Description
We are looking for a Telesales Executive to join our team. The ideal candidate will have 0-3 years of experience in telesales and should be passionate about selling over the phone. The candidate should be able to work well under pressure and have excellent communication skills.
Responsibilities
- Contact potential and existing customers over the phone to promote our products/services
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
Skills and Qualifications
- Proven work experience as a Telesales Executive or similar sales/customer service role
- Proven track record of successfully meeting sales targets over the phone
- Excellent communication and interpersonal skills
- Ability to learn about products and services and describe/explain them to prospects
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Good computer skills and experience with CRM software
- High school diploma; BS/BA will be a plus
