Telecallers

Company Overview

Volkswagen automark is a leading player in the automobile industry with a team of dedicated professionals. With over 51-200 employees, we strive to deliver high-quality products and services to our customers. Visit our website at https://vw-automark.co.in/ to learn more about us.

Job Overview

We are looking for experienced Telecallers to join our team at Volkswagen automark. As a Telecaller, your role will involve making outbound calls to potential customers, providing product information, generating leads, and scheduling appointments. This is a full-time position based in Ahmedabad, Gujarat, India.

Qualifications and Skills

• 1 to 3 years of experience as a Telecaller or in a similar role.
• Excellent communication and interpersonal skills.
• Ability to persuade and influence customers.
• Good knowledge of the product and services offered.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Familiarity with CRM software is a plus.
• Fluency in English and local language is required.

Roles and Responsibilities

• Make outbound calls to potential customers and provide product information.
• Generate leads and schedule appointments for the sales team.
• Follow up with customers to ensure customer satisfaction.
• Maintain accurate records of customer interactions and update the database.
• Meet monthly targets for lead generation and appointment scheduling.
• Collaborate with the sales team to achieve sales goals.
• Handle customer inquiries and resolve complaints in a professional and timely manner.