As a Telecaller, you will be responsible for reaching out to potential and existing customers via telephone to promote our products/services, gather information, and provide support. Your goal is to engage with customers, understand their needs, and ensure a positive experience.
Conduct outbound calls to potential and existing customers according to the provided list or database.
- Provide information about products or services, answer queries, and offer solutions.
Promote company products/services and drive sales or appointments.- Follow scripts and guidelines to ensure consistent messaging and adherence to company policies.
Record and update customer information accurately in the CRM system.
- Handle customer objections and rejections professionally.
Achieve daily, weekly, or monthly call and sales targets as set by the company.- Follow up with leads and clients as necessary to maintain engagement and drive conversions.
Provide feedback on customer interactions and market trends to help improve products/services.
Job Types: Full-time, Permanent
Benefits:
Paid time off
Schedule:
Education:- Higher Secondary(12th Pass) (Preferred)
Experience:- Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
* English (Preferred)
Work Location: In person
Expected Start Date: 19/08/2024
