Telecaller Female

Description

We are looking for a skilled Telecaller Female to join our team. The ideal candidate should have 1-3 years of experience in the job market context of India and possess excellent communication and negotiation skills. The candidate should be able to speak fluently in multiple languages and have a strong understanding of customer service principles.

Responsibilities

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Keep records of calls and sales
• Handle customer complaints or objections
• Provide feedback on the efficiency of the sales process

Skills and Qualifications

• Proven experience as a Telecaller Female
• Excellent communication and interpersonal skills
• Ability to speak fluently in multiple languages
• Ability to learn about products and services and describe/explain them to customers
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma or equivalent; Bachelor's degree is a plus
• Knowledge of customer service principles and practices