Description
We are looking for a skilled Telecaller Female to join our team. The ideal candidate should have 1-3 years of experience in the job market context of India and possess excellent communication and negotiation skills. The candidate should be able to speak fluently in multiple languages and have a strong understanding of customer service principles.
Responsibilities
- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Keep records of calls and sales
- Handle customer complaints or objections
- Provide feedback on the efficiency of the sales process
Skills and Qualifications
- Proven experience as a Telecaller Female
- Excellent communication and interpersonal skills
- Ability to speak fluently in multiple languages
- Ability to learn about products and services and describe/explain them to customers
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma or equivalent; Bachelor's degree is a plus
- Knowledge of customer service principles and practices
