Telecaller

Customer Care & Sales Representative

Note :

• Females Only
• Work from Office
• Minimum 1 Year experience
• Salary Starts from 12,000 INR
• Candidate must have strong command on English, Hindi Telugu Languages

Responsibilities

• Manage phone calls
• Generate sales from the leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• English, Hindi Telugu Languages
• Knowloedge on Ms Excel , Ms- Doc, Google Drive

Requirements and skills

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Diploma/ Bachelor

Job Type: Full-time

Pay: 10,000.00 - 17,000.00 per month

Schedule:

• Day shift

Experience:

• Cold calling: 2 years (Preferred)
• total work: 2 years (Preferred)
• Sales: 2 years (Preferred)
• sales representative: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person

Job Type: Full-time

Pay: 10,000.00 - 20,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Tele sales: 1 year (Required)
• Cold calling: 1 year (Required)
• total work: 2 years (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person