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Sales Executive in the tourism field is responsible for driving sales growth by attracting new customers and maintaining relationships with existing ones. The role involves promoting travel products and services, such as tours, accommodations, transportation, and travel packages. Here's a detailed job description for a Sales Executive in the tourism sector:
Key Responsibilities:
- Sales and Business Development:
- Identify and target potential clients, including corporations, and individual customers.
- Develop and maintain relationships with key clients to promote long-term partnerships.
- Market Research and Strategy:
- Conduct market research to understand trends, competitors, and customer preferences.
- Develop and implement sales strategies to increase market share and revenue.
- Analyze sales data to identify opportunities for growth and areas for improvement.
- Customer Relationship Management:
- Provide exceptional customer service to ensure a positive experience and repeat business.
- Handle customer inquiries, resolve issues, and provide after-sales support.
- Manage a portfolio of clients, ensuring regular communication and follow-ups.
- Use social media, email marketing, and other digital platforms to engage with potential clients.
- Reporting and Documentation:
- Prepare regular sales reports, forecasts, and performance analyses for management.
- Maintain accurate records of sales activities, client interactions, and agreements.
- Ensure compliance with all company policies and industry regulations.
Education: - Bachelor's degree
Experience - Proven 2 yrs experience in sales, preferably in the tourism
Skills
- Strong communication and negotiation skills.
- Excellent organizational and time management abilities.
- Proficiency in using CRM software and other sales tools.
- Knowledge of the tourism industry, including destinations, products, and market trends.
- Personal Attributes:
- Self-motivated, goal-oriented, and able to work independently.
- Adaptability and willingness to travel as required.
- Customer-focused with a passion for travel and tourism.
Job Type: Full-time
Experience: - total work: 2 years (Preferred)
* Sales: 1 year (Preferred)
Work Location: In person
Expected Start Date: 10/09/2024