Job Description
We are looking for a Solutions Engineer to join our team in India. You will have an unique opportunity to shape the trajectory of this critical role from its inception.
Key Responsibilities Include:
- Technical Trusted Advisor: Address technical inquiries, ensuring customers have clarity on our products and value proposition. Translate business requirements to technical specifications.
- Proactive Discovery: Handle discovery meetings and research to find out exactly what the customer is looking for and what their unique challenges are.
- Product Demonstrations: Conduct engaging and tailored demonstrations, showcasing the unique benefits and features of DevRev to potential customers.
- Support the Sales Cycle: Collaborate closely with the Account Executive (AE) team, providing the necessary technical assistance and insights, to guide the deal from exploration to closure.
- Industry Expertise and Continuous Improvement: Maintain a keen awareness of AI & CRM industry trends and product offerings. Leverage this knowledge to excel in your Solutions Engineer role, ensuring you deliver unparalleled experience to prospective clients.
- Lead with DevRev: Step into the role of a primary user of our DevRev platform. Through your interactions, capture demo insights, feedback and solutions.
Ideal Candidate Qualifications:
- BA/BS or higher.
- Outstanding communication (written and spoken with fluency in English), collaboration, and follow-up skills.
- You're a tech enthusiast with knowledge of the AI & CRM industry and SaaS applications.
- Customer-centric and result oriented, ability to get things done and a learning mindset.
- Comfort operating in a fast-paced, high-demand, global environment.
- Prior experience in a client-facing role within a SaaS company is a plus.
- Open to travel within India and occasionally overseas
