Overview:
Lead of Portfolio Management and Advance Analytics has a responsibility for the development, management of data-driven solutions and tools to provide a differentiating customer experience and driving business value. We are looking for a lead with strong strategic and technical expertise with knowledge of banking products and analytical skills.
This role specifically refers to Portfolio Management Activities Advance Analytics Capabilities development. You will work closely with business teams, Product, Risk teams, Technology and data utilities teams, management teams.
Roles & Responsibilities:
- Product Analytics synthesize trends and recommend portfolio actions, product performance, vintage analysis, analysis and solution development for acquisition, deepening, activation and retention
- Customer intelligence Drive client centricity, develop and execute cross sell, up sell and churn management strategies
- Portfolio Management delivery across business and function. Measure and ensure value creation through data and analytics capabilities
- Work closely with business Managers and business stakeholders to measure the response rates and incremental growth for each campaign, insights from the analysis to be shared with various stakeholders within the campaign management process
- Coordinate with data engineers, IT team, third party agencies to streamline the data ingestion for campaign management
- Participate in cross-functional initiatives like campaign/communication channels analysis dashboards and actively contribute towards enhancements and optimization of marketing tools and platforms in use.
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
- Set standards for developing, innovating and safeguarding craftsmanship/knowledge in the field of expertise
Qualifications and Skills:
- Educational qualification Master in STEM (science, technology, engineering, and mathematics) from any reputed institute
- 8+ years of experience in BFSI / FMCG / ecommerce / fintech
- Excellent communication skills, both verbally and in writing, to be able to align with various stakeholders on various levels
- Experience in leading a team and developing talent, working across international borders in a complex matrix organisation.
- Advanced excel, programming language like SAS, Python etc required
