Join our Team
About This Opportunity
This position is for NOC operation of TXN domain, where team member needs to provide support in service assurance.
What You Will Do
- Minimum 4 to 10 years of relevant experience of which at least 3 years must have been spent working in Transmission Assurance (Monitoring, Correlation & Basic troubleshooting).
- Good understanding of ITIL incident, problem, change and service introduction principles and practices.
- Support Vendor and product selection tasks for Transmission technologies, including requirements definition.
- Network Transmission Capacity Management and Optimization.
- Support Vendor and product selection tasks for Transmission technologies, including requirements definition.
- To be able to work as part of a team and be intuitive to the business and customer needs.
- To handle emergencies and on-call support (24X7). Solution Management for Customized Business Object Templates / Reports.
- Expertise in database/spreadsheet applications and able to manipulate data and reports to support ongoing analysis and present conclusions.
- Good knowledge & understanding of Support Processes. Should be customer oriented. Should work well under time constraints.
- Good oral & written communication skills. Should actively contribute to improvements and changes.
You will bring
- Minimum 4to 10years of relevant experience of which at least 3 years must have been spent working on Ericsson Txn domain.
- Qualification: B.Tech
- Exp in: OLT & DSLAM (Devices)
- Transmission: PTN, CTR, RTC, ATR, AGR (Devices), SDH, DWDM
- Vendors: Huawei, Nokia , Cisco & Ericsson
Why join Ericsson
At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [Confidential Information]
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: India (IN) || Noida
Job details: Technical Authority Expert
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