We are seeking an experienced SAP FSCM (Financial Supply Chain Management) consultant with expertise in Credit Management, Collection Management, and Dispute Management, specifically within the SAP S/4HANA environment. The ideal candidate will be responsible for implementing, configuring, and optimizing SAP FSCM solutions, ensuring efficient credit risk management, and improving collection and dispute resolution processes for our clients.
Key Responsibilities:
- SAP FSCM Implementation:
- Lead the implementation, configuration, and support of SAP FSCM modules, focusing on Credit Management, Collection Management, and Dispute Management within SAP S/4HANA.
- Credit Management:
- Set up and configure credit management in SAP S/4HANA, including credit limits, risk categories, scoring, and credit exposure.
- Ensure integration between SAP FSCM and other financial modules (e.g., SAP FI, SAP AR).
- Monitor and manage credit risk to optimize cash flow while minimizing the risk of bad debts.
- Collection Management:
- Configure and implement collections management processes, including overdue invoice tracking, automated collection strategies, and escalation workflows.
- Enhance communication with customers for collections via automated emails, dunning notices, and collection strategies.
- Dispute Management:
- Implement and support the dispute management process in SAP S/4HANA to manage and resolve customer disputes related to invoices, delivery, or other reasons.
- Integrate dispute management with SAP FI/AR, ensuring the seamless flow of data between departments and timely resolution of disputes.
- End-User Training & Support:
- Provide training and support to business users on FSCM functionalities, ensuring that end-users are empowered to use the system effectively and understand workflows.
- Conduct user acceptance testing (UAT) to ensure the system meets business requirements.
- Collaboration with Stakeholders:
- Work closely with business stakeholders (e.g., finance, sales, and customer service teams) to understand business requirements and translate them into technical solutions.
- Ensure alignment between business processes and system configurations to maximize efficiency.
- Process Optimization & Best Practices:
- Analyze and improve existing processes and workflows within credit, collections, and dispute management to improve system performance, reduce delays, and increase user satisfaction.
- Recommend industry best practices and innovations in SAP FSCM to optimize financial operations.
- System Support and Enhancements:
- Provide ongoing support, troubleshooting, and system enhancements post-go-live.
- Ensure that configurations are up-to-date with any system upgrades or patches.
- Project Documentation:
- Prepare and maintain thorough documentation for system configurations, business processes, and user guides.
- Assist in the creation of training materials, process documentation, and test scripts.
Required Qualifications:
- Education:
- Bachelor's degree in Finance, Business Administration, Computer Science, or a related field.
- Experience:
- Minimum 4-6 years of hands-on experience with SAP FSCM, specifically in Credit Management, Collection Management, and Dispute Management within an S/4HANA environment.
- Proven track record of successful implementation of SAP FSCM solutions (preferably in a senior consultant or lead consultant role).
- Strong understanding of integration with SAP Financial Accounting (FI), Accounts Receivable (AR), and other related modules.
- Technical Skills:
- Expertise in configuring and customizing the Credit Management, Collection Management, and Dispute Management modules in SAP S/4HANA.
- Strong knowledge of SAP S/4HANA and its capabilities.
- Familiarity with the integration of FSCM modules with SAP S/4HANA Core Finance, SD, and other modules
