SAP CRM Functional (Hybrid:Pune/Noida/Bangalore/Chennai/Hyderabad)

Experience- 3 to 7 yrs

Location- Noida, Pune, Hyderabad, Bangalore, Chennai

Contract duration- 6- 12 months extendable

Candidate should have min 3-5 years of Functional experience in SAP CRM Sales, Service & Marketing functionalities with minimum of 2 E2E implementation projects, support and enhancement projects. Must have experience in SAP CRM Service process along with CRM Billing, integration with ECC system. (E2E Service Process in SAP CRM)Must have experience in SAP CRM Sales Processes (Activity Management, Lead Management & Opportunity Management) and provide the solutions to business as and when required.Should be experienced in CTI integration with SAP system for the Interaction Center.Good knowledge of Middleware troubleshooting & debugging.Knowledge in TTE(Transaction Tax Engine) configurationsExperience in configuring SAP CRM middleware functions to ensure smoother replication of Master data and transactional data between SAP systems.He should be able review the SAP CRM related issues, the design, delivery of resolution and improvement plans to address these issuesResponsible for working closely with the key users with regards to the review and improvements of SAP CRM system.Responsible for supporting the delivery of SAP CRM solutionsStrong consulting skills and knowledge of business process mapping to SAP CRM and other SAP core module.Good experience about documenting the business process, ABAP Objects, and WRICEF.sap CRM service process and base customization and MiddlewareGood understanding in CRM/ TPM processes, related tables, master data, and understanding of integration with ECC SD, FI, Fund management and Claims processing Added advantageExperience in integration environment with ECC, BI and other third-party systems and familiar with integration touch points.Experience in Data loads between ECC and CRM (Customers, Materials and Condition records), middleware enhancements - BDOC extensions.Hands on experience in CRM UI set up. AET configuration & related CRM classesKnowledge and experience of CRM BOL/GENIL objectsKnowledge of integration with BW/ IP/ BPS / planning Engine is a plusExperience of supporting complex change and / or multi-disciplinary projectsCritical thinker and ability to demonstrate logical approach to problem solvingAble to prioritize work and balance competing demands.