Sales Manager - CRM

Early Applicant

Exp: 5-7 Years

Job Description

Ensure that customers receive the correct products and services promptly and accurately.
Act as the primary communication link between key customers and internal teams, ensuring seamless information flow.
Address and resolve customer issues and complaints promptly to maintain trust and satisfaction.
Play a crucial role in generating new sales opportunities and converting them into long-term, profitable relationships.
Prepare and present regular reports on progress and forecasts to both internal and external stakeholders, utilizing key account metrics.
Monitor and evaluate the performance of the sales team, providing feedback, coaching, and support as needed.
Utilize Customer Relationship Management (CRM) systems to manage customer interactions, track sales activities, and analyze sales data.
Proficiency in negotiation and closing deals.

Skills Required:

Skill in identifying and comprehending customer experience issues.
Skills such as ERP,CRM, Power BI, Sales Funnel Management/Pipeline management, cross selling, upselling.
Ability to understand customer requirements and compare various software.
Strong Leadership and Account Management skills.
Ability to drive the team with targets to achieve.
Vision Towards Quality in solution.
Excellent communication and Negotiation skills.