The Sales Development Representative (SDR) will play a pivotal role in identifying, qualifying, and nurturing potential customers for our Healthcare SaaS/PaaS suite of products. You'll be the first point of contact for prospects, building relationships, understanding client needs, and setting the stage for successful sales.
Job Responsibilities:
- Lead Generation and Prospecting: Research and identify potential leads within target industries and market segments. Engage with prospects through various channels (email, phone, LinkedIn, social media, etc.) to generate interest and qualify leads.
- Generate Qualified Meetings: Engage with potential customers to schedule sales-qualified meetings and effectively kickstart the sales funnel.
- Lead Qualification: Conduct initial discovery calls to understand prospects business challenges and determine whether our product offerings are a fit for their needs.
- Pipelining Management: Build and maintain a pipeline of qualified leads and opportunities using CRM tools (e.g., Salesforce, HubSpot), and move them through the sales pipeline by scheduling meetings and demos.
- CRM Management: Maintain accurate records of all interactions and update the CRM with notes, contact information, and lead status.
- Follow-Up: Follow up on marketing-generated leads in a timely manner and nurture prospects until they are ready for a sales conversation.
- Outreach Campaigns: Execute targeted outreach campaigns to engage with potential clients and generate interest in our solutions.
- Social Selling: Connect, engage, and generate opportunities with potential customers through social media channels like LinkedIn.
- Market Feedback: Gather and share feedback from prospects to assist the marketing team in refining outreach strategies to improve lead quality.
Required Skills and Qualifications:
- 2-4 Years of experience in sales development, business development, or customer facing roles in IT Industry.
- Excellent verbal and written communication skills to effectively engage with overseas (USA/Europe) prospects and ability to craft compelling messages that resonate with target customers.
- Flair for sales with strong cold calling, email outreach, and lead nurturing skills with the ability to quickly build rapport and establish trust with prospects.
- Familiarity with SaaS/PaaS business models and a basic understanding of the software industry is a plus.
- Proficient in using CRM systems, sales engagement tools, and LinkedIn Sales Navigator.
- Ability to analyze customer needs and identify solutions.
- Flexibility to adapt to changing priorities and learning new skills and technologies.
- Ability to handle rejection and remain motivated to succeed in a fast-paced, goal-oriented environment.
- A team player with willingness to collaborate with various teams to drive results.
- Bachelor's degree in Business, Marketing, or related fields is preferred, but not required.
