Avalara is looking for a special someone to join a dynamic company and help us lead a team of Account development Reps to drive continued growth and excitement of our products and bring opportunities to our sales teams. The Account Development Manager will oversee a team of 10 - 12 individuals. Through training, coaching, Feedback and mentoring this group of front-line Account Development Representatives, you will be leading the way for some of our greatest future talent!
Who You Are:
- Your passion is professional and personal development. You are energized by helping those around you live up to their true potential and take pride in their success.
- You take ownership. You hold yourself and your team accountable to meet and exceed expectations and align your priorities with that of the company.
- You are optimistic and fun. You work hard, but also understand that joy and positivity is a key ingredient to motivating and cultivating a successful Account Development team.
- You are humble and curious. You know you can improve and embrace all opportunities to gain experience - from others, and from our own mistakes. Constantly seek ways to develop your skills and your team members.
- You are compassionate and emotionally intelligent. You understand a one size fits all approach to coaching and developing does not always work. You embrace the different personalities that make up your team and adjust your methods accordingly.
- You have an eye for details and bring out creative Ideas and thoughts across the table.
- Train, and manage a team of Account Development Reps responsible for creating primarily Outbound sales opportunities through the ABM (Account Based Marketing) Motion
- Motivate Individuals and Team to exceed objectives through coaching, weekly one on ones, daily metric tracking and creative incentives.
- Help create a fun, high energy environment where people love coming to work
- Oversee and monitor the effective use ofcomand other CRM tools
- Work closely with Sales Operations, Enablement, ADR Managers and SDR Managers to refine processes, talk tracks and update training documentation.
- Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize ADR impact.
- Provide ongoing feedback to website developers Marketing and Lead Generation teams to help drive the highest quality responses to the ADR team.
- Compile daily and weekly reports for quality assurance
- Supporting US clientele and will be required to work in Night Shifts
- Min 3- 4 years in sales management for Inside Sales, Business Development, ADR Teams & SDR teams - preferably in SaaS or technology sales call centres and people management role
- Managed a minimum of 2 - 3 Appraisal Cycles in an organisation.
- Proven skill set of identifying great talent and scaling a successful team (successful ADRs typically promote within 12-18 months which makes hiring and training a particularly important aspect of the job)
- Experience being adaptable while working in high growth, fast paced, or start up environments.
- Coaching and Feedback methodologies
- Strong Knowledge of Pipeline Management and Account Based Marketing
- Strong working knowledge of inbound and outbound tele-prospecting methodologies in a highly automated environment
- Innovative and humble self-starter with the ability to train, coach and mentor individuals that embodies and demonstrates Optimism, Passion and Fun through high motivational energy.
- Experience withcomrequired, Chilipiper, ExecVision/Gong or Outreach preferred
- Ability to effectively interact with all levels of management across different departments utilizing excellent interpersonal, organizational, written, and verbal communication skills.
