Job Description: Sales and Marketing InternRole: The Sales and Marketing Intern will be responsible for re-engaging with potential customers who have availed the Aahaarm trial and have not yet converted to a subscription. The role involves understanding customer needs, addressing concerns, and promoting the benefits of a subscription to drive conversions.
Key Responsibilities:
- Customer Engagement:
- Reach out to trial users through various channels (email, phone, WhatsApp) to understand their experience and gather feedback.
- Identify the reasons for non-conversion and address their specific concerns.
- Build rapport with potential customers and establish trust.
- Product Promotion:
- Effectively communicate the value proposition of Aahaarm's subscription plans.
- Highlight the benefits of a subscription, such as cost savings, convenience, and personalized meal plans.
- Address any concerns or objections raised by potential customers.
- Sales and Conversion:
- Persuade potential customers to convert to a subscription plan.
- Close deals and track sales performance.
- Utilize effective sales techniques and negotiation skills.
- Marketing Campaigns:
- Develop and execute targeted marketing campaigns to re-engage trial users.
- Create compelling marketing materials, such as email campaigns, social media posts, and promotional offers.
- Analyze campaign performance and make data-driven adjustments.
- Customer Relationship Management:
- Maintain a strong relationship with customers and provide excellent customer support.
- Resolve customer issues and complaints promptly.
- Collect customer feedback to improve the product and services.
Required Skills and Qualifications:
- Strong communication and interpersonal skills
- Excellent sales and persuasion skills
- Experience in customer relationship management
- Proficiency in using CRM and marketing automation tools
- Strong organizational and time management skills
- A passion for food and a keen interest in the food industry
Desired Skills:
- Experience in the food delivery or subscription box industry
- Knowledge of marketing and sales best practices
- Ability to work independently and as part of a team
Compensation:
- Stipend: 4,000 - 5,000 per month
By joining our team, you'll have the opportunity to contribute to Aahaarm's growth and make a positive impact on people's lives.