The ideal candidate will lead the account development and penetration strategy for assigned customers or regions. They should be skilled at building and maintaining relationships with clients and work to provide exceptional customer service to them.
Responsibilities
- Manage a portfolio of accounts.
- Develop a positive relationship with clients.
- resolve conflicts and provide solutions to clients in a timely manner.
- Setting sales goals and developing sales strategies
- Researching prospects and generating leads
- Contacting potential and existing customers on the phone, by email, and in person (field visits)
- Handling customer questions, inquiries, and complaints
- Preparing and sending quotes and proposals
- Managing the sales process through specific software programmes
- Building and maintaining a CRM database
- Meeting weekly and monthly sales targets
- Participating in sales team meetings
Qualifications
- Bachelor's degree or equivalent experience
- Fresher to 1-year experience
- Understanding sales performance metrics
- proficient in CRM software and the Microsoft Office suite
