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Description
We are looking for an experienced Retail General Manager to oversee our retail operations in India. The successful candidate will be responsible for managing the day-to-day operations of our retail stores, ensuring that they operate efficiently and effectively, and that they meet or exceed sales targets.
Responsibilities
- Develop and implement effective retail strategies and initiatives to drive sales growth and profitability.
- Ensure that all stores are properly staffed, trained, and equipped to meet customer needs and expectations.
- Manage and motivate a team of retail staff, providing coaching, support, and guidance as needed.
- Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
- Work closely with other departments, such as marketing, merchandising, and operations, to ensure that retail operations are aligned with overall business objectives.
- Manage inventory levels and ensure that stores are properly stocked and merchandised.
- Ensure that all stores comply with company policies and procedures, as well as with local laws and regulations.
- Maintain a strong customer focus, and ensure that all stores provide high-quality customer service at all times.
Skills and Qualifications
- Bachelor's or Master's degree in Business Administration, Retail Management, or a related field.
- 2-12 years of experience in a retail management role, with a proven track record of success.
- Excellent leadership and team management skills, with the ability to motivate and inspire staff to achieve their goals.
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and other stakeholders.
- Strong organizational skills, with the ability to manage multiple priorities and projects simultaneously.
- Knowledge of retail industry trends and best practices, as well as local market conditions and customer preferences.
- Ability to work in a fast-paced, dynamic environment, with the flexibility to adapt to changing circumstances.
- Proficiency in Microsoft Office and other relevant software applications.