Job Description-Executive Presales
Designation: Executive-Pre Sales Experience: O to 3 Years Qualification: Graduate in any Discipline
Department: Sales & Marketing
Future Career Plan Role: Real Estate Sales Consultant
Job Location: Ahmedabad, Gujarat
Position Overview: The Real Estate Pre-Sales Executive plays a pivotal role in the real estate sales process by engaging potential clients and guiding them through the initial stages of property purchase. This position requires a strong blend of interpersonal skills, market knowledge, and a passion for exceeding customer expectations. The Pre-sales Executive will be working on sophisticated CRM software like Sales Force and will serve as the bridge between clients and the sales team, fostering positive relationships and facilitating a seamless transition from interest to purchase.
Key Responsibilities:
- Client Engagement:
- Initiate and maintain contact with potential buyers who have shown interest in the real estate offerings.
- Respond promptly to inquiries, whether through phone calls, emails, or in-person interactions, providing accurate information and addressing any concerns.
- Property Presentation:
- Present property features, benefits, and value propositions to potential clients in a clear and persuasive manner.
- Conduct property tours and showcase model units or layouts to help clients visualize their potential investment.
- Needs Assessment:
- Listen actively to client preferences, requirements, and financial constraints to recommend suitable properties.
- Understand clients lifestyle, family needs, and long-term goals to tailor property options accordingly.
- Market Knowledge:
- Stay updated on real estate market trends, property values, and competitive offerings in the area.
- Provide clients with insights on property appreciation potential and investment opportunities.
- Collaboration:
- Liaise with the sales team to ensure smooth handover of potential buyers for further negotiations and closing.
- Collaborate with marketing teams to align pre-sales efforts with marketing campaigns and promotional activities.
- Relationship Building:
- Nurture relationships with potential clients, maintaining regular communication and addressing their queries promptly.
- Build rapport to establish trust and credibility, enhancing the overall customer experience.
- Documentation and Reporting:
- Maintain accurate records of client interactions, inquiries, and preferences in the CRM system.
- Generate reports on pre-sales activities, conversion rates, and feedback to contribute to sales strategy improvements.
- Customer Feedback:
- Solicit feedback from potential clients regarding property presentations, pricing, and overall experience.
- Convey feedback to relevant teams for continuous improvement in property offerings and services.
Qualifications and Requirements:
- Bachelor's / Master's degree in Business, Marketing, Real Estate, or a related field
- Strong interpersonal and communication skills, with the ability to engage and connect with diverse clientele.
- Results-oriented mindset with a demonstrated ability to meet and exceed targets.
- Detail-oriented with excellent organizational and time management skills.
- Professional demeanour and a customer-centric approach.
CTC Offered: 3.0 LPA + Performance Based Incentives
The role of a Real Estate Pre-sales Executive is vital in creating positive first impressions for potential buyers and setting the foundation for successful property transactions. This position requires a proactive approach, strong market knowledge, and exceptional communication skills to guide clients toward making informed real estate investment decisions.