The Telecom OSS Architect is responsible for designing and implementing robust and scalable Operations Support Systems for telecommunications networks. This role involves working closely with cross-functional teams to understand business requirements, define system architectures, and ensure the successful deployment of OSS solutions.
Key Skills:
- 11+ years experience in software development, technical project management, digital delivery or technology consulting
- 2+ years experience in Telco clients with OSS business knowledge
- Hands on experience in ITIL and TMF Business Framework (eTOM), TMF Application Framework (TAM) and TMF Information Framework (SID)
- Specializing in the areas of SDN, NFV, VNF, MANO, SD-WAN, Telecom OSS CRM, Service Fulfilment, Service Orchestration & Activation, Inventory, Service Assurance and Billing on telecom products pertaining to SD-WAN, iWAN, MPLS, Internet VPN, Broadband and Mobility
- Act as a Primary customer interface and bridge the offshore team with customer and meet customer expectations.
- Capturing business requirements, analysis, solutioning and support bidding process in RFI/RFP
- Provide technical sales support in bidding lifecycle through documentation, estimation, presentations etc.
- Effectively performed in Business Analyst and Lead Solution Designer roles for ramp up of projects with complete ownership as per core business objectives
- Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational goals
- Exceptionally organized leader who orchestrated critical business requirements and deliver in time
- Proactive Team Builder who excels in strategic planning, problem solving, turnaround management and innovative process improvement
- Strong communicator with first-hand operational experience as a Service Solution Designer - Capturing requirements, analyze and prepare E2E solutions for given business cases/use cases
- Translate business requirements in technical solution in agreement with other designers
- Produce HLD with E2E view and interface changes to fulfil all business expectations
- Work Estimation, costing, test planning and delivery planning
- Defined Product Model (using TMF-SID) and Process Model (using BPMN)
- Network Service Modelling (using YANG) and VNF Template (using TOSCA)
- E2E Solution Designing on OSS systems and interfaces (API Specification) and guide team in development process
- Ability to manage several projects simultaneously
- Proven experience in designing and implementing OSS solutions in the telecommunications industry.
- Strong knowledge of telecommunications protocols, standards, and technologies.
- Proficiency in programming languages commonly used in OSS development.
- Familiarity with network management systems and protocols.
- Excellent communication and collaboration skills.
- Bachelor's or higher degree in a relevant field (e.g., Telecommunications, Computer Science, Electrical Engineering).
Responsibilities
- System Architecture:
- Design and architect Operations Support Systems for telecommunications networks.
- Define system components, modules, interfaces, and data models.
- Ensure scalability, performance, and reliability of OSS solutions.
- Technology Evaluation:
- Evaluate and recommend appropriate OSS technologies and tools to meet business requirements.
- Stay abreast of industry trends and advancements in OSS and telecommunications technologies.
- Integration and Interoperability:
- Design and implement solutions that integrate with existing OSS and BSS (Business Support Systems) components.
- Ensure interoperability with network elements, third-party systems, and other relevant platforms.
- Requirements Analysis:
- Collaborate with business analysts to understand and document functional and non-functional requirements.
- Translate business requirements into technical specifications and system designs.
- Collaboration:
- Work closely with cross-functional teams, including network engineers, software developers, and operations teams.
- Collaborate with vendors and third-party providers to integrate their solutions into the OSS architecture.
- Performance Optimization:
- Identify opportunities for performance optimization and system enhancements.
- Conduct performance testing and tuning of OSS solutions.
