Operational Specialist

Job Title: Operation Executive

Location: Remote Work From Home

Hours: Full-Time (Monday - Saturday)

Company Profile:

TwoStaff, a UK-based business outsourcing startup, specializes in delivering pre-vetted Virtual Executives to the fastest-growing global agencies and startups. With dedicated teams operating 24/7 in India and the UAE, we empower companies to streamline operations, efficiently delegating time-consuming tasks.

Job Description:

TwoStaff is hiring for an Operation Executive to join our remote team. We are looking for a motivated, organized individual with excellent English skills, who can thrive in a fast-paced startup environment. The ideal candidate should be detail-oriented, possess strong communication skills, provide administrative support to the Operations Manager, and be able to work directly with the clients.

Experience working in a startup/BPO is preferred, with a demonstrated ability to work independently. This role involves contributing to special projects and initiatives, making it ideal for a self-starter with a positive attitude. If you're ready to grow within a UK-based multinational startup, continue reading

Duties and Responsibilities include but are not limited to:

• Inbox Management:

Organize and maintain the CEO's email inbox, ensuring it is clutter-free and well-structured.

Draft and send emails on behalf of the CEO as directed. Ensure urgent and important emails are brought to the CEO's immediate attention.

• Administrative Assistance: Handle correspondence, manage calendars, schedule appointments, and coordinate both internal and external meetings, ensuring effective time management and organization.
• Meeting and Project Coordination: Prepare and document meeting minutes, contribute to the successful execution of operational projects, and ensure timely completion. Manage communications within the team and across departments to maintain alignment.
• Team Collaboration and Reporting: Work closely with the team to stay updated on daily tasks and progress. Gather and report updates on the day's work completed by employees to the CEO. Foster a collaborative work environment and ensure clear communication within the team.
• Data Analysis and Reporting: Undertake data entry and analysis, generating reports to support decision-making and operational improvements.
• Operational Review and Strategy Development: Work with the team to review processes, suggest improvements, and develop strategies for enhancing business efficiency.
• Others: Handle personal tasks for the CEO, such as making reservations, coordinating personal/company appointments, and managing personal errands.

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam/In-built camera in laptop
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Qualifications and Skills:

• A Bachelor's degree holder with a Minimum of 2+ years of relevant experience.
• Familiarity with CRM is preferred
• Excellent English communication skills, both written and verbal (at least B2 level)
• Solid organizational and time management skills
• Exceptional attention to detail and accuracy
• Capability to work both independently and collaboratively in a team setting
• Effective multitasking and task prioritization skills
• Ability to work independently with minimal supervision.

Benefits & Perks:

• Work from home
• Netflix membership
• Spotify Premium
• Career growth support
• Opportunity to relocate abroad

Job Details:

• Schedule: Evening shift
• Location: Remote
• Salary: 20k to 30k (Based on experience and skills)

How to Apply: Please fill out the Google Form provided. If shortlisted, you'll be contacted for a first-round interview. Note: Please avoid using Chat-GPT to complete the Google Form, as AI responses will result in automatic rejection.

Google form link: https://forms.gle/kCgeJ9wvJEpj98oo7

Recruitment Process and Timeline:

Upon receiving your application, we will review your profile and provide a link for scheduling a meeting at your convenience to further discuss your background. Shortlisted candidates will have the opportunity to meet our managers. Depending on the role's complexity, you may need to attend 2-3 rounds of interviews.

Upon successful completion of the interviews, we will contact you to discuss the job offer.

Apply today and seize this golden opportunity to work within a UK-based startup!