Customer Service module (Cases, SLA, knowledge base)
Customizations and Administration of platform
Development knowledge, C# and Debugging skills
Form customization, Integrations and SSRS report
Expertise in Enterprise MS Dynamics CRM implementations as well as solution deployment and/or distributed system implementation
Technical background working with Microsoft .NET technologies, including: Visual Studio.NET, ADO.NET, C#, SQL Server, XML, Java Script, jQuery, HTML5 and Web Services is a plus
Should be specialized in Azure Integration services like, Azure Service Bus, Azure Function, Azure Logic App, Azure SQL Server.
Experience in PaaS in Azure, Compute, App service, data and enterprise integration
Experience in Power Platform, Dataverse
Installing and deploying CRM Organizations with both managed and unmanaged solutions.
Customizing and creating CRM entities
Understanding and implementing business workflows and processes.
Good Knowledge on Integrating Dynamics CRM with other third party systems.
Using the CRM SDK and plugin platforms.
Microsoft .NET 3.5+ development using C#
JavaScript development
PowerApps, creation of Model driven apps and Canvas app.
Source control management systems like GitHub and continuous integration/deployment environments
Using Azure functions, Azure Synapse, Azure Service Bus and Azure SQL Server
Building Web Apps, Web Api, Web jobs , Azure App services, App Service Environments, Logic app, Flows.
Creating and Maintaining Service accounts
SQL Databases, Stored procedures, and Data Views
SSRS & Power BI reports
Should inspire all the other team members
Familiarity with :
Xrm Toolbox
Ribbon Workbench
Support:
Good Debugging skills
Understanding of Incident, Problem, Change and Release management processes and adhering to SLA
Implementation of system change requests and releases
Reporting for all the weekly tasks in form of accurate and detailed reports.
Build & Deployments:
Build and creation of deployable package/solution
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