Membership Specialist (MS)

MEMBERSHIP SPECIALIST

Location: Bandra (Mumbai), Punjabi Bagh (Delhi), Jaipur (Raj.)

Salary: 15000-20000/-

Age: 21+

Min. Experience: 1-3 years

Gender: Male/ Female

Min. Qualification: Graduate

Industry/Function: Gym / BPO (Outbound sales)

Min No of years worked in Last Organisation: 1 year

Average duration worked for past employers: 1 year

Roles and Responsibilities:

Promoting and selling club memberships to individuals and businesses.

Conducting tours of the club facilities for potential members.

Providing information about club services, facilities, and membership options.

Assisting potential members in selecting the appropriate membership plan.

Handling membership inquiries and resolving member-related issues.

Maintaining accurate membership records and databases.

Tracking and analyzing membership data to identify trends and opportunities.

Developing and implementing membership retention strategies.

Coordinating with the marketing team to create membership marketing campaigns.

Keeping updated with industry trends and competitors.

Skill sets:

Strong sales and persuasion skills.

Excellent communication and interpersonal skills.

Customer service orientation.

Knowledge of fitness and wellness industry.

Ability to build and maintain relationships.

Analytical and problem-solving abilities.

Attention to detail.

Familiarity with CRM software and databases.

Ability to work in a target-driven environment