Manager

Role Details: The role is expected to use analytical tools to identify opportunities to manage collections and recoveries.

Responsibilities:

Design, analyze and monitor collection strategies for different loan products such as personal loans, auto loans, etc.

Identify the opportunity areas for increasing collection efficiency and pro-actively communicate with stakeholders

Design and analyze campaigns for collections and recoveries related strategies using SAS/SQL

Develop, maintain and improve risk policies, processes and procedures within the assigned function

Utilize application, bank and bureau information to derive business insights

KPI generation, tracking of risk and delinquency metrics for portfolios using SQL/Tableau

Revamp collections strategy changes and launch A/B test to monitor impact and performance of the change

Collaborate across other risk functions (example technology, product, etc.) to implement the analytical decisions

Requirements:

Knowledge of and certifications in programming, SAS/SQL/Python & Tableau

Knowledge of best practices in coding, data manipulation and creating re-usable artifacts

Knowledge of Banking / Financial Services Industry with preference in lending space (Personal Loans, Credit Cards, Auto loans etc.)

Ability to create recommendations and insights from data for developing collections strategy

Experience with utilizing credit risk datamarts using internal and third party data

Ability to design the right KPIs for measuring strategy success

Understanding of various elements of risk strategy, such as delinquencies, roll rates, recoveries from both internal & third party etc

Ability to communicate and present the results to business stakeholders