E2304368
Job Description
Posted Position Title: Manager - Credit Acquisition Infrastructure
Company Overview
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
- We have recently been ranked #5 among India's Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India's Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India's Best Workplaces for Women in 2022.
- We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.
Organizational Overview:Our Credit Team decisions credit actions across the lifecycle of a customer from acquisition to account management to collections and recover we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives.
Role Summary/Purpose
As a
Manager, Credit Acquisition Infrastructure team, you will have the opportunity to work on major business initiatives that contribute to SYF's growth and productivity objectives. In this role, you will have the responsibility of managing multiple strategy implementation assignments supporting the Credit acquisition function & will work directly with the business, IT and strategy teams. As a Manager, you are required to be proficient in handing projects and engaging with stakeholders independently.
Essential Responsibilities
- Manage strategy implementation and validation, code changes to implementation platform(s) for Retail Finance credit risk organization.
- Assist in development and execution (coding, testing and implementing business rules) of credit and fraud prevention strategies
Testing
- Manage projects to ensure successful implementation of acquisition strategies, tools and processes
- Represent credit function for all projects related to the loan origination platform.
- Lead the team of up-to four people who does testing rule engine of Credit Risk
- Support operational credit team in response to internal and external audit requests.
- Complete audits of scorecard revisions and new strategy implementations.
- Assurance of six sigma rigor in strategy development, implementation, and monitoring.
- Work in conjunction with the Portfolio Credit Managers to enhance origination strategies via champion/challenger and new product initiatives.
- Work on several different projects simultaneously, of varying complexity and length.
- Should have adequate experience in project management and change delivery.
- Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered
- Develop and support Best-in-class analytic solutions.
- Able to mentor team members on the platform.
Qualifications/Requirements
- Master's degree and 5+ years of relevant experience in consumer/commercial credit or risk management, lending, marketing or appropriate field in a credit card / consumer lending environment. or; in lieu of a bachelors degree, 7+ years of relevant experience in consumer/commercial risk management, lending, marketing or appropriate field in a credit card / consumer lending environment Strong Technical abilities and hands on experience with strategy implementation platforms viz. Strategy Design Studio, Strategy Manager, SDS, TRIAD etc.
- Experience using SAS, SQL & Unix, Mainframe, VBA, Excel
- Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus.
- Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users.
- Ability to communicate technical information effectively, both written and verbal.
- Ability to work under pressure, meet deadlines, and manage project delivery.
- 18 months in SYF and 12 months in current role. Not on active formal corrective or above.
Job Family Group
Credit
