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EXL IT service management

Lead Assistant Manager

Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 3-5 Years

ITES/BPO/Call Center

(estd)

Job Description

Basic qualifications
. 3+ years of relevant work experience
. Experience in designing, building and automating standard business reports and dashboards
. High level of aptitude with SQL required
. Experience with visualization tools preferred
. Superior verbal and written communications skills with extreme attention-to-detail
. Outstanding problem solving, organizational skills and team player
. Proven analytical and quantitative skills and an ability to use hard data and metrics to back up assumptions, develop business cases and complete root cause analyses
. Strong time-management skills. Ability to thrive in a fast-paced environment, and to manage multiple, competing priorities simultaneously.
Preferred qualifications
. Degree in computer science, MIS, or equivalent
. Experience in reporting/dashboards automation
. Knowledge and experience in data visualization/reporting software (e.g., Tableau, Quicksight).
. Advanced SQL / datamining skills and analytical tools (like R/ Python/ SAS)
. Strong verbal/written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams
. Inquisitive mindset, with proven problem-solving ability, and a passion for big data
. Ability to quickly adapt to changing priorities and generate innovative solutions in a fast-paced environment.

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Date Posted: 17/10/2024

Job ID: 96697183

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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