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ITES/BPO/Call Center
Basic qualifications
. 3+ years of relevant work experience
. Experience in designing, building and automating standard business reports and dashboards
. High level of aptitude with SQL required
. Experience with visualization tools preferred
. Superior verbal and written communications skills with extreme attention-to-detail
. Outstanding problem solving, organizational skills and team player
. Proven analytical and quantitative skills and an ability to use hard data and metrics to back up assumptions, develop business cases and complete root cause analyses
. Strong time-management skills. Ability to thrive in a fast-paced environment, and to manage multiple, competing priorities simultaneously.
Preferred qualifications
. Degree in computer science, MIS, or equivalent
. Experience in reporting/dashboards automation
. Knowledge and experience in data visualization/reporting software (e.g., Tableau, Quicksight).
. Advanced SQL / datamining skills and analytical tools (like R/ Python/ SAS)
. Strong verbal/written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams
. Inquisitive mindset, with proven problem-solving ability, and a passion for big data
. Ability to quickly adapt to changing priorities and generate innovative solutions in a fast-paced environment.
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Date Posted: 17/10/2024
Job ID: 96697183
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.