Inside Sales Representative

Job Title: Inside Sales Representative

Location: New Delhi

Department: Sales

Reports To: Sales Manager

Job Type: Full-Time

About Us:

Founded in 2020, Giganetix Technology Consulting is a leading provider of dynamic Information Technology solutions and services. Our company is distinguished by its formation and management by highly qualified IT professionals who are dedicated to uncompromising quality in both service and product delivery.

At Giganetix, we view our client relationships as long-term partnerships rather than one-time engagements. We are committed to working closely with our clients to ensure the seamless operation of their Information Technology infrastructure. Our goal is to consistently enhance productivity through innovative, best-in-class technology products, solutions, and systems consulting, supported by impeccable service.

Job Summary:

The Inside Sales Representative is responsible for generating new sales opportunities, managing customer accounts, and driving revenue growth through proactive outreach and relationship building. This role involves working closely with the sales team to identify and qualify leads, as well as providing exceptional customer service to existing clients.

Key Responsibilities:

Lead Generation: Identify and qualify new sales opportunities through various channels, including cold calling, email campaigns, social media, and inbound inquiries.

Customer Engagement: Build and maintain strong relationships with prospective and existing customers, understanding their needs and providing tailored solutions.

Sales Process Management: Generate Leads, Follow up management with Sales team and help in closures.

Product Knowledge: Maintain a fair understanding of the company's products and services, staying updated on industry trends and competitive offerings.

Collaboration: Work closely with the sales team, marketing department, and other internal stakeholders to align strategies and ensure a cohesive approach to sales.

CRM Management: Utilize Customer Relationship Management (CRM) software to track and manage sales activities, ensuring accurate and up-to-date records.

Reporting: Prepare and present regular Leads reports, including forecasts and performance metrics, to the Sales Manager.

Qualifications:

Education: Graduate

Experience: 1 - 2+ years of experience in inside sales or a similar role.

Skills:

o Strong communication and interpersonal skills.

o Excellent negotiation and closing abilities.

o Proficiency in CRM software and Microsoft Office Suite.

o Ability to work independently and as part of a team.

o Highly motivated.

o Strong organizational and time management skills.

Preferred Qualifications:

Experience in Information Technology Industry.

Familiarity with MS Office Suite, Email and CRM.

Proven ability to achieve goals.

What We Offer:

Competitive salary and commission structure.

Comprehensive benefits package, including health, dental, and vision insurance.

Opportunities for professional growth and development.

A supportive and dynamic work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [Confidential Information]. Please include Inside Sales Representative Application in the subject line.