Job Summary
We are seeking a motivated and detail-oriented Inside Sales Executive to join our manufacturing company. The ideal candidate will be responsible for maintaining and growing relationships with existing clients while identifying new business opportunities. This role involves responding to inquiries, managing leads, preparing quotes, and supporting the external sales team to achieve sales targets.
Key Responsibilities
- Client Management:
- Develop and maintain strong relationships with existing customers.
- Address client inquiries, provide product information, and resolve customer issues.
- Act as a point of contact for clients, offering post-sales support when necessary.
- Sales Activities:
- Generate new business opportunities by identifying potential customers through various channels such as phone calls, emails, and online platforms.
- Qualify leads and convert them into sales opportunities.
- Achieve and exceed sales targets and KPIs as set by management.
- Prepare accurate quotes and pricing for customers, ensuring timely follow-up.
- Product Knowledge & Consultation:
- Develop in-depth knowledge of company products and services, understanding their features, benefits, and applications.
- Provide consultations and offer appropriate solutions to clients based on their manufacturing needs.
- Sales Coordination:
- Collaborate with the external sales team to manage customer accounts, ensuring smooth delivery of products.
- Coordinate with the production, logistics, and operations teams to ensure order fulfillment.
- Reporting:
- Maintain accurate records of customer interactions, sales activities, and pipeline status in the CRM system.
- Prepare and submit regular sales reports to management, tracking sales performance and forecasting.
Required Qualifications & Skills
- Education: Bachelor's degree in Business, Marketing, or a related field.
- Experience: Minimum of 2-3 years of experience in inside sales, preferably in the manufacturing sector.
- Skills:
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency in CRM software and Microsoft Office Suite.
- Sales-oriented mindset with a focus on customer satisfaction.
- Problem-solving abilities and a proactive attitude.
- Knowledge of manufacturing processes and industry trends is an advantage.
Preferred Qualifications
- Prior experience in B2B sales within the manufacturing or industrial sector.
- Knowledge of product categories such as machinery, industrial equipment, or raw materials.
- Ability to understand technical specifications and provide consultative sales solutions.
Compensation
- Competitive base salary plus commission.
- Benefits: Health insurance, paid time off, and retirement plans.
Working Hours
- Full-time position, Monday to Friday, 9 AM 6 PM.
Skills: sales,manufacturing,customer,inside sales,management,business opportunities,crm,new business opportunities,b2b
