We are seeking an Inside Sales Associate for its rapidly growing Bangalore-based team
Responsibilities:
- Direct Customer Engagement:
- Call customers/leads to understand conversion likelihood and reasons.
- Interact with customers via WhatsApp through the CRM platform.
- Customer Relationship Building:
- Engage with leads through calls, chats, and other channels.
- Provide information about our products, addressing inquiries and concerns.
- Product Knowledge:
- Develop a deep understanding of our products.
- Effectively communicate product value to potential customers.
- Sales Pitch Customization:
- Customize sales presentations to address unique customer needs.
- Closing Deals:
- Use persuasive skills to close sales deals.
- Overcome objections and secure customer commitment.
- CRM Management:
- Keep accurate records in the CRM system.
- Track leads, opportunities, and measure performance.
- Achieving Targets:
- Work towards sales targets and quotas, attractive incentives based on target achievement.
- Regularly report progress to sales team lead.
- Collaboration:
- Collaborate with other teams for a seamless customer experience.
- Continuous Learning and Adaptability:
- Stay informed about industry trends and continuously improve skills.
- Adapt to changes in products, processes, or market conditions.
- Feedback and Improvement:
- Seek feedback from customers and sales leaders for improvement.
- Actively participate in training programs.
- Documentation:
- Prepare and maintain documentation related to sales activities.
- Adaptability:
- Adapt to changes in products, processes, or market conditions.
*Women and those with prior healthcare inside sales experience are preferred.
