Job Overview
Entry-level position for Customer Support Executive at a leading company in Bengaluru, Gurgaon, or Delhi. Full-Time employment with great learning opportunities and competitive salary. Perfect for freshers with less than 1 year of experience.
Qualifications And Skills
- Strong customer service skills with a passion for helping others
- Familiarity with Customer Relationship Management (CRM) systems
- Ability to multitask and work under pressure in a fast-paced environment
- Excellent communication and problem-solving skills
- Sales-oriented mindset with a focus on customer retention and upselling opportunities
Roles And Responsibilities
- Respond to customer inquiries and provide information about products/services
- Resolve customer complaints and issues in a timely and professional manner
- Maintain a high level of customer satisfaction through effective communication
- Collaborate with internal teams to address customer needs and improve overall customer experience
