Work from Home
Customer Support Associate Job Description:
Overview:
Provide exceptional customer service through various channels, resolving inquiries and issues efficiently while ensuring customer satisfaction.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve complaints courteously and professionally.
- Identify customer needs and provide accurate information and solutions.
- Document interactions and follow communication procedures.
Requirements:
- Proven customer support experience.
- Strong communication and problem-solving skills.
- Ability to multitask and prioritize.
- High school diploma or equivalent; college degree preferred.
- Familiarity with CRM systems is a plus.
Benefits:
- Competitive salary and benefits.
- Opportunities for career growth.
- Dynamic and supportive work environment.
Job Types: Full-time, Fresher
Pay: 15,
- 00 - 25,000.00 per month
Benefits: - Work from home
Schedule:
* Monday to Friday
Supplemental pay types:
Experience:
- Customer support: 1 year (Required)
Language:
Location:
- Indore, Indore, Madhya Pradesh (Required)
Work Location: In person
