Job Title: Customer Support Executive
Job Type: Full-Time
Job Overview:
Seeking a Customer Support Executive to handle inquiries, resolve issues, and ensure customer satisfaction across various communication channels.
Key Responsibilities:
- Respond to customer queries via phone, email, and chat.
- Resolve product/service issues and escalate when needed.
- Maintain customer accounts and follow up on interactions.
- Suggest process improvements for better customer experience.
Requirements:
- Experience in customer support or similar role.
- Strong communication, multitasking, and problem-solving skills.
- Familiarity with CRM systems; ability to work in a fast-paced environment.
Job Type: Full-time
Schedule:
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language: English (Required)
Work Location: In person
