- Provide top-notch customer support, assisting clients with inquiries, resolving issues, and ensuring their satisfaction
- Qualify leads and conduct initial assessments to identify potential opportunities for our services - Collaborate with the sales team to drive lead conversion and achieve revenue targets
- Maintain accurate and detailed records of customer interactions and transactions in the CRM system
- Proactively identify opportunities to enhance the customer experience and provide feedback to improve our products and services
- Collaborate with cross-functional teams to address customer concerns and ensure timely resolution
- Stay updated on product knowledge and industry trends to effectively address customer inquiries and provide relevant information
- Provide support to the Marketing team with Marcomm Ops
Job Type: Full-time
Pay: 20,
- 00 - 30,000.00 per month
Benefits: - Provident Fund
Schedule:
Work Location: In person
