Customer Relationship Manager

Assisting Sales team to achieve target on bringing new customers on board & maximizing the revenue of Sales.

· Assist Sales to update the Sales Calls / Sales Lead in Sales Module

· Maintain Inquiry log on day-to-day basis with proper & accurate feedback.

·Maintain good business relationship with our valuable Customers, Salespersons, other departments.

·Post Shipping & pre shipping (KYC) documents approval from the Branch Manager for smooth transition of the business.

·Handling all Customer service-related responsibilities & escalation to Sales Manager / HOD's / BM

·Development of Marketing Materials/Sales Presentations to support sales and customers

·Collaborate with cross functional teams to help Sales deliver customer requests

·Responsible for preparing new prospective customer list and making cold calling accordingly.

·Daily MIS report to VP Sales.

EDUCATIONAL QUALIFICATIONS AND CERTIFICATION REQUIRED

Any graduate from any stream.

Master's in Sales & Marketing

RELEVANT AND TOTAL YEARS OF EXPERIENCE

· 05 to 10 years of experience in relevant profile

NOTES - JOB INCLUEDS THE PAN INDIA & FOREIGN TRIPS ALSO FOR BUSINESS.