Customer Relations

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Description

We are seeking a highly skilled and experienced Customer Relations professional to join our team. As a Customer Relations, you will be responsible for maintaining and enhancing our company's relationships with its customers. The ideal candidate will have 2-12 years of experience in customer relations, excellent communication skills, and strong problem-solving abilities.

Responsibilities

• Maintain and enhance relationships with customers
• Provide excellent customer service and support
• Resolve customer complaints and issues
• Coordinate with other departments to ensure timely and accurate delivery of products/services
• Maintain accurate customer records and reports

Skills and Qualifications

• Bachelor's degree in Business Administration or related field
• 2-12 years of experience in customer relations
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work well in a team environment
• Proficient in Microsoft Office and customer relationship management (CRM) software
• Ability to prioritize and manage multiple tasks simultaneously
• Experience in the Indian job market context