Duties:
- Respond to customer inquiries via phone, email, and in-person
- Resolve customer complaints and issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Provide product and service information to customers
- Process orders, forms, applications, and requests
- Identify and escalate priority issues to the appropriate team member
Skills:
- Excellent communication skills, both verbal and written
- Strong problem-solving skills
- Ability to work well under pressure in a fast-paced environment
- Attention to detail and accuracy
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite
We offer competitive pay, a comprehensive benefits package, and opportunities for career advancement.
Requirements:
- Degree or equivalent
- Previous experience in customer service or related field preferred
If you are a motivated individual with excellent communication skills who enjoys helping others, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: From 10,
- 00 per month
Benefits: - Health insurance
Schedule:
* Monday to Friday
Work Location: In person
