Responsibilities: Respond to customer queries and customer's concern Making outbound calls to Customers and Employers Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and bring up product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
- Preferred qualifications: Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent and Hindi .
Job Type: Full-time
Pay: 25,
- 00 - 35,000.00 per month
Jadwal: - Day shift
Application Question(s):
what is your ECTC
- what is your notice period
Are you in Pune
Experience:- Customer service: 1 year (Preferred)
Customer support: 1 year (Preferred)
Work Location: In person
