We are seeking a dynamic and experienced CRM (Customer Relationship Management) Executive to join our team. The CRM Executive will be responsible for developing and implementing strategies to manage and enhance relationships with our clients throughout their journey with us. This role requires a blend of strategic thinking, analytical skills, and a deep understanding of customer behavior in the real estate industry.
Key Responsibilities:
Develop and execute CRM strategies to increase client retention and satisfaction.
Utilize CRM software (e.g., Salesforce, HubSpot, etc.) to manage client databases, segmentation, and workflows effectively.
Collaborate with marketing, sales, and customer service teams to ensure alignment on CRM initiatives and goals.
Stay updated on industry trends and best practices in CRM to drive continuous improvement.
Qualifications:
Bachelor's degree in Marketing, Business Administration, Real Estate, or a related field.
Proven experience as a CRM Executive or similar role within the real estate industry.
Strong understanding of CRM principles, practices, and software platforms.
Effective communication and interpersonal skills, with the ability to collaborate across teams.
Detail-oriented and organized, with the ability to manage multiple projects simultaneously.
Knowledge of real estate market trends and client behavior patterns.
This job description is designed to attract experienced CRM professionals who have a background in real estate and are looking to make a significant impact in managing client relationships and enhancing customer satisfaction within a leading real estate firm.
Job Type: Full-time
Pay: 25,
- 00 - 30,000.00 per month
Jadwal: - Day shift
Work Location: In person
