CONSTRUCTION INDUSTRY
Profile - Customer relationship management (CRM)
Qualification - Any Graduate
Salary - Upto
- 2 LAC
Experience - Min. 3 + yrs.
Location - JODHPUR
JOB DESCRIPTION
Relationship Management: Fostering strong relationships between the company and its customers.
Data Management: Collecting and managing customer data to enhance customer experiences.
Sales Support: Assisting the sales team with customer insights and sales process management.
Marketing Support: Aiding marketing efforts by segmenting customers and personalizing marketing messages.
Customer Service Improvement: Enhancing customer service by providing detailed customer histories and preferences.
Customer Data Collection and Analysis:
Data Gathering: Collecting customer information through various touchpoints (e.g., purchases, inquiries, feedback).
Data Analysis: Analyzing customer data to identify patterns, preferences, and behaviors.
Market Segmentation: Dividing customers into segments based on demographics, behavior, and purchasing patterns.
Targeting: Developing targeted marketing campaigns based on customer segments.
Sales and Marketing Automation:
Automating Tasks: Using CRM tools to automate repetitive tasks like follow-up emails, reminders, and campaign management.
Lead Management: Tracking and managing leads through the sales pipeline.
Customer Interaction Management:
Communication Channels: Managing customer interactions across multiple channels (email, phone, social media, etc.).
Personalization: Personalizing customer interactions to enhance satisfaction and loyalty.
Job Types: Full-time, Permanent
Pay: 420,000.00 per year
Jadwal: - Day shift
* Morning shift
Tunjangan:
Upah Tambahan:
Experience:
- Construction/Real estate: 3 years (Required)
Work Location: In person
