Client Servicing Executive

We are looking for a Client Servicing Executive to build and preserve trusting relationships with our customers. Well rely on you to find ways to outperform our competition and maintain our companys positive image.

To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, youll maintain strong relationships with our companys clients to boost our brand and profits in the long-run.

Responsibilities

• Understand client needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve client complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and client service processes
• Aim to preserve customers and renew contracts
• Approach potential clients to establish relationships
• Gain solid knowledge of competitors

Requirements and skills

• Should know Telugu language.
• Proven experience as a Client Servicing Executive
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
• Experience of 1 to 3 Years in Client Relation.

Job Types: Full-time, Permanent

Pay: 15,000.00 - 25,000.00 per month

Application Question(s):

• How many total years of experience do you have in client servicing
• Do you know Telugu language
• What is your Current CTC
• What is your Expected CTC
• What is your Notice Period

Work Location: In person