Client servicing and admin manager

Job Title: Client Servicing and Admin Manager

Location:Chennai, India (On-site/Hybrid)

Company:OVIYAH Studios

About Us:

OVIYAH Studios, a vibrant and innovative brand design company, is seeking a dedicated and dynamic Client Servicing and Admin Manager to join our team. We specialize in creating compelling brand experiences and are committed to delivering excellence to our clients.

Role Overview:

The Client Servicing and Admin Manager will play a critical role in the daily operations of OVIYAH Studios. This position involves managing administrative tasks, overseeing invoicing and offer letters, and supporting the hiring process. Additionally, the role focuses on client servicing, which includes identifying potential clients, pitching our services, and maintaining strong client relationships.

Key Responsibilities:

Administrative Management:

- Assign and oversee day-to-day tasks to ensure smooth office operations.

- Ensure all invoices are processed correctly and in a timely manner.

- Prepare and manage offer letters for new hires.

- Support the recruitment process and onboard new employees.

Client Servicing:

- Identify and pursue potential clients to expand our business.

- Pitch our design and branding services to prospective clients.

- Understand and address client needs, ensuring excellent service and satisfaction.

- Maintain regular communication with clients to manage expectations and deliver on promises.

- Coordinate with internal teams to ensure client requirements are met.

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field.

- Previous experience in client servicing or administrative roles.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal abilities.

- Proficiency in MS Office and familiarity with CRM software.

- A background in design is a significant plus.

Why Join OVIYAH Studios

- Be part of a creative and growing company with a collaborative culture.

- Opportunities for professional growth and development.

- Work in a dynamic environment where your contributions are valued.