Client Relations Executive

We are looking for charm full Client Relations Executive for Dubai based manufacturing company with fluency in English and excellent communication skills.

Duties and Responsibilities:

• Should be an integral part of all official meetings along with the sales team members for introduction and negotiation, as & when required
  

• Should be fully aware of all retail opportunities pertaining to the entire team
  

• Ensure inter dept feedback is provided on a weekly basis
  

• Awareness on the status of various jobs & ensure all o/s payments are in control
  

• Ensure that all retail opportunities are recorded in sales forces with appropriate comments / remarks
  

• Ensure that the entire team is communicating all relevant matters pertaining to opportunities / events only vide on sales force / CRM
  

• Acknowledge / respond to queries from the client(s) within stipulated timelines
  

• Ensuring nil complaint from clients by enabling timely & appropriate actions
  

• Processing all sales orders with technical accuracy & as per the agreed timelines/deadlines
  

• Supporting the Salesperson by managing schedules, filing important documents, and communicating relevant information
  

• Communicating with the client on progressive invoicing of the job based on the agreed upon payment terms along with the Salesperson and Finance team's support.
  

• Responding to complaints/maintenance request from clients and provide after sales support as needed.
  

• Keeping the clients posted on unforeseen delays or technical problems
  

• Monitor the work in progress, identify shortcomings and propose improvements
  
  BRI/QMSP/HR/D22
  

• Managing deadlines and progress across the team to ensure the project is delivered on time and on budget - assigning the tasks according to the workflow on the Sales Force / CRM Software in this regard
  

• Organizing third-party providers and vendors to deliver elements that cannot be produced in-house
  

• Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success
  
• Qualification

AutoCAD Skills Preferred

Bachelor's degree / MBA

• Experience

2 years experience in manufacturing field (Signage) preferred

• Salary :-* INR 25,000 30,000.

Job Type: Full-time

Pay: 25,000.00 - 30,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 1 year (Required)

Work Location: In person