Business Development Manager (BDM)(Read Description)

Greeting from the ODS Proactive Services Pvt. Ltd.

Founded in year 2012, ODS is a premier ISO 9001:2015 certified security service provider in India. ODS is proud of its modest beginning in Year 2012 with only 3 employees and registered office in Mumbai. Over the last decade, ODS with a clear focus and commitment on the quality of service, has grown to a full scale Security Solution provider having over 10,000 personnel on board and serving in more than 10 cities across India.

• Job Description: Business Development Manager (BDM)

• Domain: Security Services

Experience Level: 2 to 4 Years and above

• Employment Type: Full-Time

• About the Role:

We are seeking a motivated and experienced Business Development Manager. The ideal candidate will have a strong background in sales, excellent communication skills, and a service-oriented mindset. This position requires someone who is calm under pressure, capable of multitasking, and skilled in prioritizing tasks while delivering exceptional customer service.

• Key Responsibilities:

Client Interaction & Lead Generation:

• Conduct effective client calls to understand customer requirements and validate leads.

Generate potential business requirements from clients and assess their qualification status.

• Generate new clients and interact with existing clients.

Gather information related to the correct Point of Contact (POC), decision-makers, Requests for Proposal (RFP), Requests for Information (RFI), current vendors, and any service level gaps.

• Customer Requirement Analysis:

Understand customer needs by gathering and documenting detailed information according to standard industry practices.

• Schedule meetings with clients to propose solutions and explore opportunities through Proof of Concept (POC) presentations.

Follow-Up & Client Engagement:

• Conduct follow-up calls to engage clients effectively and address their concerns.

Reach out to non-responsive clients via phone, message, or email or personal visit to understand their concerns and ensure that responses are properly recorded in the CRM.

Communication & Documentation: Write professional emails to document all client discussions and ensure clear and concise communication.

• Serve as the liaison between clients and the operations team, ensuring seamless communication from contract negotiation through to project completion.

• Required Skills & Qualifications:

Education: Graduate with excellent communication skills.

• Experience: 2 to 4 years or above of relevant experience in business development, inside sales as well outdoor.

Skills: Strong verbal and written communication skills.

• Ability to remain calm under pressure.

Target oriented attitude.

• Proficient in multitasking and time management with the ability to prioritize tasks efficiently.

Problem-solving skills with a customer-centric, service-oriented mindset.

• Familiarity with CRM systems and managing client interactions.

Strong organizational skills and attention to detail.

Interested candidates please share there resumes on the mentioned email Id or WhatsApp. do not call - [Confidential Information] / 9326714906

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Are you able to join immediately

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 3 years (Preferred)

* Security Services Industry: 3 years (Preferred)

Language:

• English (Preferred)

Work Location: In person