Business development and op

POSITION Assistant Manager BD & Ops

DEPARTMENT Livelihood Programs

ORGANIZATION Trust for Retailers and Retail Associates of India [TRRAIN]

JOB LOCATIONS Mumbai

ACCOUNTABLE FOR

1. Managing key relationships and accounts with employers for

livelihood projects.

2. Managing and meeting employer-beneficiary expectations

3. Taking a hands-on approach towards day to day operations,

relationship building,external stakeholders upkeep.

4. Collaborate with various stakeholders to optimize processes &

achieve operational goals.

EDUCATION - BE, Btech or MBA Marketing/Operations/Retail

WORK EXPERIENCE Min 2 years in operations/retail/BD

REPORTING INTO Chief Livelihoods Programs

JOINING Immediate

Background:

TRRAIN is a public charitable trust formed in 2011 by Mr. B. S. Nagesh, with the vision of Empowering

People in Retail and works to achieve immediate and lasting change in the lives of retail associates in

India. We are solely committed to upgrading the lives of people in retail, both at work and at home.

To know more, click: www.trrain.org ; www.trrain.org/publications

About the Programs:

PANKH Wings of Destiny is TRRAIN's flagship program, which aims to skill Persons with Disabilities

(PwDs) and provide them employment opportunities in retail industry. The initiative aims to create

sustainable livelihoods for PwDs and also promote inclusive growth in the retail sector. Over a journey

of 13 years, this program has impacted the life of 25,000 plus PwDs.

TRRAINHer Ascent is an initiative which began in 2018 to empower women in retail. TRRAINHer Ascent

aims at training and creating livelihood opportunities for young women in retail. It focuses on providing

employment to those who want to join the retail industry. Through this livelihood program, TRRAIN

aims to promote a gender-diverse workforce in retail. Over a journey of 5-plus years, this program has

impacted the life of close to 9000 plus young women.

Specific Responsibilities:

Co-ordinate with Operations team for completion of batches to build a placement schedule

Identify new employers / accounts to open opportunities for the trainees to be place

Identify annual regional demand from employers and accordingly ensure availability of

participants

Organize Job Fairs, Employer Meets, Partner's Meet, Alumni Meet and various other events /

activities for sharing ideas and information to build a pipeline and support placements of

beneficiaries

Facilitate to connect the employers having local as well as pan India presence with operations

team.

Guide, support, follow up with employers with respect to any requirements.Out and out

account management.

Ensure Database of the employers is maintained at any given time

Maintain CRM of takeholders.

Sustain regular communication and bilateral relationship with all parties

Supervise and coordinate the work of operational staff to meet objectives.

Implement process improvements to enhance operational efficiency.

Assist in budget planning and cost control measures.

Maintain records and prepare reports on operational performance.

Ensure compliance with safety and regulatory standards.

Work Experience:

Min 2 years experience in operations/retail etc.

Essential Skills:

Co-ordination Skills

Persuasive

Demonstrated initiative and a can-do attitude

Multi-tasking

Collaboration and speed of execution

Planning and Organizing

Good working knowledge of MS excel, word & power point skills is a must

Social media management

Exceptional presentation skills

Excellent record of client relationship

Established record and history of customer management