JOB SUMMARYWe are currently seeking a highly skilled and experienced Business Manager with a background in interior design and sales to join our team. This role is pivotal in driving the growth and success of our interior design business in the Delhi region. The ideal candidate will possess a strong blend of business acumen, sales expertise, and industry knowledge, with a proven track record of success in leading and managing teams within the interior design sector.
- Languages Known English & Hindi
- Working Days Monday Saturday
- Annual CTC Rs. 6 LPA (Fixed) + Incentives
As a Business Manager at our esteemed organization, you will assume a leadership role overseeing the Client Manager team while actively managing a portfolio of Interior Design Clients. Your responsibilities will include leading the team to effectively prequalify and close hot leads, demonstrating excellent negotiation and communication skills.
Moreover, you will play a crucial role in client satisfaction by handling challenging situations with professionalism and intelligence.
- Team Leadership:
Lead, mentor, and motivate the Client Manager team to achieve and exceed performance targets. Implement effective performance management strategies, including goal setting, regular feedback, and performance reviews
Conduct regular training sessions to enhance team members skills in lead prequalification, negotiation, and client management.
- Client Portfolio Management:
Manage a portfolio of Interior Design Clients, ensuring their needs are met and expectations exceeded.
Collaborate with Interior Design Partners to facilitate the closure of hot leads, providing strategic support to the team.
- Lead Conversion:
Demonstrate strong negotiation skills to assist Interior Designers in closing hot leads successfully.
Act as a strategic advisor to both the Client Manager team and Interior Design Partners in navigating complex client situations.
- Client Satisfaction:
Handle challenging or dissatisfied clients with intelligence and professionalism, aiming for effective conflict resolution and maintaining positive client relationships. Implement proactive measures to enhance overall client satisfaction.
- Reporting and Analytics:
Utilize reporting tools & data analytics to track and analyze team performance.
Proficiently work with Google Sheets & CRMs to generate insightful reports and contribute to data-driven decision-making.
- QUALIFICATION
Bachelor's degree in Business Administration, Interior Design, or a related field (MBA preferred).
- Minimum of 3 years of experience in sales and business management within the interior design industry
Strong interpersonal & communication skills
- Exceptional negotiation and problem-solving skills
Comfortable working in a hands-on, rapidly evolving start-up environment- Proficiency in CRM software and other relevant tools
Result-oriented with a keen focus on achieving conversion targets
- Detail-oriented with a commitment to delivering exceptional customer experiences
Share your resume to [Confidential Information]
- If you get selected, you will be invited for further rounds.
Job Type: Full-time
Pay: 700,000.00 per year
Jadwal:
Application Question(s):
Experience:
- Sales: 3 years (Preferred)
Location:
Work Location: In person