Company Overview
Sana Search International (SSI), founded in 2019, is a recruiting agency with a strong team of 30 members. The company specializes in spotting the best talents for various sectors, including IT and Non-IT.
Job Overview
Senior BPO position in the UK process with a shift role based in Gurgaon. The employment type is full-time with a requirement of 0-10 years of experience. .
Qualifications
Graduate / 12th Pass /Undergraduate can apply
Roles and Responsibilities
- Provide exceptional customer service in a BPO setting.
- Manage customer relationships effectively using CRM tools.
- Foster customer retention by understanding their needs and resolving any issues.
- Support customers through various communication channels.
- Drive sales through customer interactions and upselling techniques.
- Handle customer care executive duties efficiently.
- Maintain high levels of customer satisfaction.
- Manage collection processes professionally.
Experience Skills
- Minimum 0 years to maximum 10 years of experience in BPO/UK/US Process.
- Experience in falseCALLING SUPPORT, VOICE SUPPORT, and VOICE PROCESS.
- Fluent in verbal English with strong customer service skills.
- Experience in an international BPO calling process.
Compensation
Salary Base Pay : 300000 to 3.50000/-
Contact Details:
- To apply Whatsapp your cv or Call ASAP
- WHATSAPP HR Sana- 7065126218 , & Milly @8512806883 ,
- Send your resume to @ [Confidential Information]
- PLEASE VISIT OUR WEBSITE - www.sanasearchinternational.com
